Check Legal terms before account access
Our Legal notice explains who may open an account, which details are checked, and how records connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account are handled. Access depends on local law, so you should confirm that use is permitted in your location
-
1
before submitting registration details. We may request phone verification before account access and may compare payment ownership with the account name when a cashier request needs review. The notice also describes account closure, policy changes, restricted activity and the route for raising a concern. We keep
-
2
the current wording available from the policy link near the account and cashier areas. If a payment status does not match your receipt, retain the reference and contact support rather than sending another request. Indonesian bank rails such as BCA, BRI, Mandiri and BNI may appear
-
3
through bank transfer instructions where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.